First Generation Nigerian Bank massive recruitment for Customer Care Officers (CCO) and Direct Sales Agents (DSA)

Whyte Cleon Limited is a Human Resource Outsourcing & Management Solutions provider in Nigeria with over 18 years business experience. We are a solution based business consulting firm with focus on the provision of practical and well researched solutions to help our clients bridge the gap between Strategy Development, Talent Acquisition, Strategy Execution and Organisational Performance.

Our client, a first generation Nigerian bank seeks to recruit highly intelligent, young, well articulated and dynamic professionals with integrity for the following positions nationwide

Position: Customer Care Officers (CCO)
Job Description

• Attend to customers enquires promptly and efficiently
• Issue banker’s signature confirmation and reference letter as required
• Refer customers request beyond his/her limit to appropriate authority  
• Process internet banking services and e-product request

Skills Required

• Good customer service skills
• Good reading and listening skills
• Good dress sense
• Excellent Interpersonal Skills
• Good relations skills
• Good problem solving skills
• Good documentation and record keeping

Educational Qualification

• HND Graduate only (Minimum Lower Credit)
• Age: Not more than 28 years
• Experience in the banking industry will be an added advantage

Position: Direct Sales Agents (DSA)
Job Description

• Create awareness for the banks financial products
• Document and maintain all records of sales activities and provide updates as per requirement
• Manage various documents for all sources effectively
• Perform other duties as assigned by the Business Service Manager
• Administer and ensure compliance to all sale objectives
• Manage the sales of the bank’s products in a professional manner
• Monitor all customer queries and ensure timely response to all issues

Skills Required

• Good communication skills
• Good quantitative and computer skills
• Good problem solving skills
• Critical reasoning ability
• Good relations & interpersonal skills
• Negotiation skills

Educational Qualification

• HND and University Graduates only
• Age Not more than 32 years
• Experience in the banking industry will be an added advantage

How to Apply:
Interested candidates should apply in person to Whyte Cleon Limited, 1st Floor GNI Building, 28 Afolabi Aina Street, off Awolowo way, Ikeja, Lagos Tel: 01 7406 122 www.whytecleon.com

Application Closes on 25^th June 2013.